Data Protection

top22 Privacy Policy

This policy explains how the personal information you provide on the top22 platform is collected, stored, used, and protected. Your data security is a responsibility we take seriously.

Protected with SSL Encryption
Last updated: 30 October 2026

Policy Summary

This Privacy Policy is written for players ("you", "user") who use the top22 platform ("we", "service"). By accessing this website or logging in with an account, you are considered to have agreed to this policy.

1

Information We Collect

We collect the following information from players to improve the top22 service and keep it secure.

1.1 Information You Provide Directly

  • Name, date of birth, and contact details (phone number, email address)
  • Login credentials set for accessing your account
  • Payment and withdrawal details (KBZPay phone number, Wave Money, AYA Pay, and bank account information)
  • Identity documents such as a national ID or passport required to verify that you are of legal age (21+)
  • Messages and communication records sent when contacting the Support Team

1.2 Automatically Recorded Information

  • IP address, browser type, and device operating system
  • Website access time and duration
  • Cookie and session data
  • Gaming history and betting records
  • Click patterns and navigation behaviour within the platform
2

How Your Information Is Used

Player personal information is used only for the following purposes.

  • Account registration, verification, and access management
  • Processing deposits and withdrawals
  • Providing 24/7 Live Chat and Email Support
  • Legal compliance, anti-money laundering (AML), and player age verification
  • Improving platform security and detecting fraud
  • Keeping the platform running smoothly and improving the player experience
  • Fulfilling lawful requests from legal authorities

Player personal information will never be sold or transferred for individual advertising or third-party marketing purposes.

3

Cookies and Tracking Tools

top22 uses cookie technology on its website. A cookie is a small data file stored in your browser that helps you use the platform more effectively.

3.1 Cookie Types

  • Essential Cookies: Required to maintain login sessions and run core platform functions.
  • Performance Cookies: Help analyse how players use the platform so we can improve the service.
  • Functional Cookies: Remember language preferences and UI settings.

You can block cookies through your browser settings, but please note that some platform features may not work properly as a result.

4

Sharing Data with Third Parties

Player personal information is shared only in the following limited circumstances.

4.1 Payment Services

Only the data necessary to process deposits and withdrawals is shared with KBZPay, Wave Money, AYA Pay, and banking partners.

4.2 Legal Requirements

Where a lawful request from legal authorities or a court order exists, required data will be provided in accordance with the law.

4.3 Platform Service Contractors

Contractors providing server hosting, software analytics, and IT services receive only the data strictly necessary for platform operations, and are bound by their own data protection obligations.

5

Data Retention and Security

5.1 Retention Period

Data is retained for as long as a player's account remains open. After an account is closed, some data may be retained for a defined period in line with legal, financial, and dispute resolution requirements.

5.2 Technical Safeguards

  • Data transfers are protected with SSL (Secure Socket Layer) encryption
  • Sensitive data is stored using hashing and encryption
  • Firewalls and access control measures are in place
  • Security audits are conducted regularly
  • Staff access to data is restricted on a need-to-know basis
6

Player Rights

Players using the top22 platform have the following rights regarding their personal information.

  • Right to Access: You can request to view the personal information we hold about you
  • Right to Correction: You can request that inaccurate or incomplete personal information be corrected
  • Right to Deletion: You can request deletion of your data to the extent permitted, subject to legal requirements
  • Right to Restriction: You can request that processing of your data be paused
  • Right to Data Portability: You can request your data be provided in a readable format
  • Right to Object: You can object to your data being used for marketing purposes

To exercise any of these rights, contact us by email at [email protected].

7

Age Requirement

The top22 platform is for players aged 21+ only. Access by anyone under 21 is strictly prohibited. We do not knowingly collect personal data from minors. If we become aware that a minor has opened an account on our platform, that account will be suspended immediately and all related data will be deleted.

8

Links and Third-Party Platforms

Our platform does not contain links to third-party websites. However, when players connect to third-party payment platforms (KBZPay, Wave Money, AYA Pay), those platforms' own privacy policies will apply and are not covered by top22's privacy policy. We are not responsible for the privacy practices of those platforms.

9

International Data Transfers

Some of top22's server operations and data management may take place on servers outside Myanmar. When this occurs, our contracted partners are bound by data protection agreements to ensure compliance with this policy. The protection of player data is our priority in every data transfer.

10

Policy Updates

top22 may update this privacy policy when necessary. The date of the most recent update is shown at the top of the page. For significant changes, players will be notified via the platform or by email. Continuing to use the platform after an updated policy has been published on the website is considered acceptance of that updated policy.

11

Contact Us

If you have questions about this privacy policy or wish to exercise your data rights, you can reach the top22 Support Team.

Our Support Team is fluent in Burmese and will handle privacy-related enquiries as a priority.

Privacy Protection Quick Answers

top22 does not sell, rent, or share players' personal information with any third party for marketing purposes. Data sharing is limited to processing payment services and fulfilling legitimate legal requests only.

Yes. Payment information related to KBZPay, Wave Money, AYA Pay, and bank transfers is protected with SSL encryption and encryption technology. Data can only be accessed by a limited number of staff who need it to process transactions.

Data is stored for as long as your account remains open. After your account is closed, it may be retained for a set period in accordance with legal requirements and financial record-keeping obligations.

Yes. You can request deletion of your personal information, except where legal obligations apply. Contact us by email at [email protected] with your account details to make a request. The Support Team will handle it from there.

If you block essential cookies, login session management and core platform functions may not work properly. If you only block performance and functional cookies, you can continue using the platform, but your UI preferences will not be saved.

Players' email addresses are used only for account notifications and support matters. Marketing emails will only be sent with your consent, and you always have the option to unsubscribe.

If a data breach occurs, we will immediately take the necessary steps to protect players' data and notify affected players by email as quickly as possible. We will also disclose the protective measures that have been taken.

Contact Us

If you have any privacy-related questions, you can reach our 24/7 Support Team

[email protected]